Patient Journey
From first call to follow-up at home
Everything you need to understand how USMD coordinates your trip—what happens at each step, what is typically included, and how planning works before you fly.
Part 1
How your care is coordinated, step by step
Follow the four phases below from consultation through follow-up at home—the same path every coordinated patient travels with USMD.
How your care is coordinated, step by step
Follow the four phases below from consultation through follow-up at home—the same path every coordinated patient travels with USMD.
1
Free Online Consultation
Share your goals and medical history. We help you understand realistic options—no pressure.
- Video or phone consultation in clear English
- Medical assessment aligned with partner hospitals
- Personalized, itemized quote after clinical review
2
Travel & VIP Transfer
We coordinate logistics on the ground in Türkiye. You arrange your international flight.
- Airport meet-and-greet and private transfers
- Hotel coordination near your clinic
- Dedicated coordinator reachable before you land
3
Premium Treatment
Care at vetted, internationally accredited facilities with an English-speaking host.
- JCI-accredited hospital partners where applicable
- Pre-admission and discharge coordination
- Translator support during key appointments
4
Recovery & Safe Return
Support does not end when you leave the hospital—or when you fly home.
- Recovery guidance and local assistance while in Türkiye
- Safe return travel planning support
- One year of follow-up coordination calls after you are home
Questions only? That is fine. We are here to help you decide if medical travel is right for you.
Part 2
What your quote typically covers
The timeline above is delivered through clear, written inclusions. Review what we coordinate versus what you arrange—so nothing feels hidden before you commit.
What's Included in Your Coordinated Trip
Every package is customized after medical review. Below is what USMD typically coordinates—so you know what to expect before you fly.
The timeline above is delivered through clear, written inclusions. Review what we coordinate versus what you arrange—so nothing feels hidden before you commit.
- Dedicated English-speaking coordinator
- Clinic or hospital matching for your procedure
- Airport VIP pickup and clinic transfers
- Hotel coordination (options shared in your quote)
- Translator support for key appointments
- Medications and in-hospital care per your treatment plan
- Follow-up calls for one year after you return home
- International flights to and from Türkiye(you arrange)
Your custom quote lists exactly what is included—no surprise billing after medical review.
What your quote typically covers Template
| Item | Status | Notes |
|---|---|---|
| Initial consultation & treatment planning | Typically included | — |
| Pre-operative tests and imaging (as required) | In your custom quote | Listed in your custom quote |
| Procedure and hospital stay | Typically included | — |
| Anesthesia and in-hospital medications | In your custom quote | Per clinical plan |
| Airport pickup and clinic transfers | Typically included | — |
| Hotel accommodation | In your custom quote | Options shared before you book |
| Translator for key appointments | Typically included | — |
| Companion room or extra guest costs | In your custom quote | — |
| Follow-up calls after return (up to one year) | Typically included | — |
| International flights | You arrange | You book your own flights |
Home-country care vs. USMD-coordinated care in Türkiye
Qualitative comparison only—not dollar amounts. Costs vary widely by procedure, country, and insurance.
| Topic | Typical experience at home | With USMD in Türkiye |
|---|---|---|
| How you get a price | Often fragmented bills from providers, facilities, and insurers—hard to predict upfront. | A single coordinated quote after medical review, with inclusions spelled out. |
| Wait times | Elective procedures may wait weeks or months depending on specialty and region. | Many procedures can be scheduled with shorter lead times once clinically cleared. |
| Accreditation | Varies by facility; patients research on their own. | Access to internationally accredited hospitals; we name your facility in advance. |
| Travel logistics | You arrange everything unless using a dedicated program. | USMD coordinates transfers, hotel options, and on-ground English support. |
| Follow-up | Depends on your local PCP and original provider. | One year of coordination follow-up calls with the same team. |
USMD is a medical tourism facilitator, not a healthcare provider. Treatments are performed by independent, certified medical facilities in Türkiye. Please consult your own physician before making medical decisions.
Part 3
Questions to clarify before you fly
Use this checklist alongside Parts 1 and 2—then request a quote when you are ready to take the next step.
Planning essentials
Key topics patients ask about before they commit—not medical or legal advice.
- JCI-accredited hospitals and coordinated travel—what international patients should know before deciding
- Recovery in Türkiye and up to one year of follow-up coordination after you return home
- Insurance and self-pay abroad—confirm coverage with your insurer; we do not sell insurance
- Custom quotes after medical review with inclusions spelled out—no surprise billing
- Airport meet-and-greet, transfers, and a dedicated coordinator reachable before you land
